Rokeya Chowdhury, owner of Shanti in Boston, MA, explains how dominant delivery apps threatened her restaurant’s survival.

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Rokeya Chowdhury opened Shanti Indian Cuisine in Dorchester, Massachusetts, with her husband, Solmon, in 2001. Twenty years later, their restaurant is a part of the local community. But when COVID-19 struck, and Shanti was forced to rely on takeout orders to survive, Rokeya faced a new challenge: dominant delivery apps.

In the video above, Rokeya explains how predatory delivery apps like Uber, DoorDash, and Grubhub use deceptive practices to take advantage of independent restaurants that are forced to rely on their infrastructure.

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